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"Online customer service quality of online shopping: evidence from ..."

Zhengwei Huang, Yin Luo, Dong Wang (2019)

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DOI: 10.1007/S10586-018-2565-5

access: closed

type: Journal Article

metadata version: 2020-09-29

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Zhengwei Huang, Yin Luo, Dong Wang:
Online customer service quality of online shopping: evidence from Dangdang.com. Clust. Comput. 22(6): 15285-15293 (2019)

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