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"Emotion Detection in Email Customer Care."

Narendra K. Gupta, Mazin Gilbert, Giuseppe Di Fabbrizio (2013)

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DOI: 10.1111/J.1467-8640.2012.00454.X

access: closed

type: Journal Article

metadata version: 2020-03-15

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Narendra K. Gupta, Mazin Gilbert, Giuseppe Di Fabbrizio:
Emotion Detection in Email Customer Care. Comput. Intell. 29(3): 489-505 (2013)

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