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"Situational crisis communication and interactivity: Usage and ..."

Eyun-Jung Ki, Elmie Nekmat (2014)

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DOI: 10.1016/J.CHB.2014.02.039

access: closed

type: Journal Article

metadata version: 2020-02-18

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Eyun-Jung Ki, Elmie Nekmat:
Situational crisis communication and interactivity: Usage and effectiveness of Facebook for crisis management by Fortune 500 companies. Comput. Hum. Behav. 35: 140-147 (2014)

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