"How to deal with online consumer comments during a crisis? The impact of ..."

Hannelore Crijns et al. (2017)

> Home

Details and statistics

DOI: 10.1016/J.CHB.2017.05.046

access: closed

type: Journal Article

metadata version: 2020-02-18

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/chb/CrijnsCHC17
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/chb/CrijnsCHC17
Hannelore Crijns, Veroline Cauberghe, Liselot Hudders, An-Sofie Claeys:
How to deal with online consumer comments during a crisis? The impact of personalized organizational responses on organizational reputation. Comput. Hum. Behav. 75: 619-631 (2017)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.