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"Gathering, evaluating and managing customer feedback during aircraft ..."
Ravi Kumar Gupta et al. (2018)
- Ravi Kumar Gupta, Farouk Belkadi, Christian Buergy, Frank Bitte, Catherine Da Cunha, Jens Buergin, Gisela Lanza, Alain Bernard:
Gathering, evaluating and managing customer feedback during aircraft production. Comput. Ind. Eng. 115: 559-572 (2018)
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