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"Customer Satisfaction in IS Projects: Assessing the Role of Process and ..."

Dirk Basten, Oleg Pankratz (2015)

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DOI: 10.17705/1CAIS.03722

access: closed

type: Journal Article

metadata version: 2022-06-10

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Dirk Basten, Oleg Pankratz:
Customer Satisfaction in IS Projects: Assessing the Role of Process and Product Performance. Commun. Assoc. Inf. Syst. 37: 22 (2015)

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