"Estimating performance from capabilities in business process improvement."

Boyd A. Nicholds, John P. T. Mo (2016)

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DOI: 10.1108/BPMJ-09-2015-0129

access: closed

type: Journal Article

metadata version: 2020-06-18

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  - https://dblp.org/rec/journals/bpmj/NicholdsM16
Boyd A. Nicholds, John P. T. Mo:
Estimating performance from capabilities in business process improvement. Bus. Process. Manag. J. 22(6): 1099-1117 (2016)

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