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"Adding service means adding knowledge: an inductive single-case study."

Luna Leoni (2015)

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DOI: 10.1108/BPMJ-07-2014-0063

access: closed

type: Journal Article

metadata version: 2020-06-18

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Luna Leoni:
Adding service means adding knowledge: an inductive single-case study. Bus. Process. Manag. J. 21(3): 610-627 (2015)

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