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"Dynamic market complexity and service value advantage: an empirical ..."
Paul C. Hong et al. (2022)
- Paul C. Hong
, Mohammed Taj Hejazi
, Xiyue Deng
, Sandeep Jagani
:
Dynamic market complexity and service value advantage: an empirical investigation of business process management. Bus. Process. Manag. J. 28(4): 983-1004 (2022)
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