"Process improvement in a utility company."

Tracy M. Hayes, Marilyn M. Helms (1999)

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DOI: 10.1108/14637159910297358

access: closed

type: Journal Article

metadata version: 2020-06-18

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Tracy M. Hayes, Marilyn M. Helms:
Process improvement in a utility company. Bus. Process. Manag. J. 5(4): 297-310 (1999)

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