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"Designing Anthropomorphic Enterprise Conversational Agents."
Stephan Diederich, Alfred Benedikt Brendel, Lutz M. Kolbe (2020)
- Stephan Diederich, Alfred Benedikt Brendel, Lutz M. Kolbe:
Designing Anthropomorphic Enterprise Conversational Agents. Bus. Inf. Syst. Eng. 62(3): 193-209 (2020)
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