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"IT Service Management and IT Automation - Methods and Models for Efficient ..."

Martin Bichler, Kamal Bhattacharya (2011)

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DOI: 10.1007/S12599-010-0136-2

access: closed

type: Journal Article

metadata version: 2020-03-06

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Martin Bichler, Kamal Bhattacharya:
IT Service Management and IT Automation - Methods and Models for Efficient IT Operations. Bus. Inf. Syst. Eng. 3(1): 1-2 (2011)

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