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"The tension between user-centred design and e-government services."
Nalini Kotamraju, Thea van der Geest (2012)
- Nalini Kotamraju, Thea van der Geest:
The tension between user-centred design and e-government services. Behav. Inf. Technol. 31(3): 261-273 (2012)
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