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"Modelling electronic customer relationship management success: functional ..."

Mohamed Khalifa, Kathy Ning Shen (2009)

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DOI: 10.1080/01449290802030373

access: closed

type: Journal Article

metadata version: 2021-10-14

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  - https://dblp.org/rec/journals/behaviourIT/KhalifaS09
Mohamed Khalifa, Kathy Ning Shen:
Modelling electronic customer relationship management success: functional and temporal considerations. Behav. Inf. Technol. 28(4): 373-387 (2009)

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