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"The "Sensitive" Markovian queueing system and its application for a call ..."

Odysseas Kanavetas, Baris Balcioglu (2022)

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DOI: 10.1007/S10479-018-2802-6

access: closed

type: Journal Article

metadata version: 2022-12-06

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  dblp key:
  - journals/anor/KanavetasB22
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  - https://dblp.org/rec/journals/anor/KanavetasB22
Odysseas Kanavetas, Baris Balcioglu:
The "Sensitive" Markovian queueing system and its application for a call center problem. Ann. Oper. Res. 317(2): 651-664 (2022)

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