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"Foundation Assessment of the Influence of IT Management Practices on ..."
Judy Young, Paul Gregg, Carol Pollard (2007)
- Judy Young, Paul Gregg, Carol Pollard:
Foundation Assessment of the Influence of IT Management Practices on Customer Relationship Management (CRM) in a Large Australian Federal Government Agency. Australas. J. Inf. Syst. 15(1) (2007)
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