"CRM in the European large-scale retail trade: Evidence and perspectives."

Claire Charbit, Valérie Fernandez (2003)

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DOI: 10.1007/BF03001007

access: closed

type: Journal Article

metadata version: 2020-05-20

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Claire Charbit, Valérie Fernandez:
CRM in the European large-scale retail trade: Evidence and perspectives. Ann. des Télécommunications 58(1-2): 129-146 (2003)

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