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"Turnover Prediction in a Call Center: Behavioral Evidence of Loss Aversion ..."
Mauricio A. Valle, Gonzalo A. Ruz (2015)
- Mauricio A. Valle
, Gonzalo A. Ruz
:
Turnover Prediction in a Call Center: Behavioral Evidence of Loss Aversion using Random Forest and Naïve Bayes Algorithms. Appl. Artif. Intell. 29(9): 923-942 (2015)
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