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"Turnover Prediction in a Call Center: Behavioral Evidence of Loss Aversion ..."

Mauricio A. Valle, Gonzalo A. Ruz (2015)

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DOI: 10.1080/08839514.2015.1082282

access: closed

type: Journal Article

metadata version: 2021-04-09

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Mauricio A. Valle, Gonzalo A. Ruz:
Turnover Prediction in a Call Center: Behavioral Evidence of Loss Aversion using Random Forest and Naïve Bayes Algorithms. Appl. Artif. Intell. 29(9): 923-942 (2015)

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