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"Optimal appointment reminder sending strategy for a single service ..."

Cheng Wang, Lili Deng, Yi Han (2018)

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DOI: 10.1080/01605682.2017.1415639

access: closed

type: Journal Article

metadata version: 2020-06-08

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Cheng Wang, Lili Deng, Yi Han:
Optimal appointment reminder sending strategy for a single service scenario with customer no-show behaviour. J. Oper. Res. Soc. 69(11): 1863-1875 (2018)

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