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"The Measurement of Optimization Performance of Managed Service Division ..."

Kasman Suhairi, Ford Lumban Gaol (2013)

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DOI: 10.4304/JNW.8.3.518-529

access: closed

type: Journal Article

metadata version: 2020-09-15

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  - https://dblp.org/rec/journals/jnw/SuhairiG13
Kasman Suhairi, Ford Lumban Gaol:
The Measurement of Optimization Performance of Managed Service Division with ITIL Framework using Statistical Process Control. J. Networks 8(3): 518-529 (2013)

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