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"The Application of Sentiment Analysis and Text Analytics to Customer ..."

Conor Gallagher, Eoghan Furey, Kevin Curran (2019)

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DOI: 10.4018/IJDWM.2019100102

access: closed

type: Journal Article

metadata version: 2023-09-30

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Conor Gallagher, Eoghan Furey, Kevin Curran:
The Application of Sentiment Analysis and Text Analytics to Customer Experience Reviews to Understand What Customers Are Really Saying. Int. J. Data Warehous. Min. 15(4): 21-47 (2019)

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