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"The Effects of Service and Consumer Product Knowledge on Online Customer ..."

Jingjun Xu, Izak Benbasat, Ronald T. Cenfetelli (2011)

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DOI: 10.17705/1JAIS.00279

access: closed

type: Journal Article

metadata version: 2022-10-02

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Jingjun Xu, Izak Benbasat, Ronald T. Cenfetelli:
The Effects of Service and Consumer Product Knowledge on Online Customer Loyalty. J. Assoc. Inf. Syst. 12(11): 1 (2011)

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