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"Enhancing service system design: An entity interaction pattern approach."
Soe-Tsyr Daphne Yuan, Shiou-Tian Hsu (2017)
- Soe-Tsyr Daphne Yuan, Shiou-Tian Hsu:
Enhancing service system design: An entity interaction pattern approach. Inf. Syst. Frontiers 19(3): 481-507 (2017)
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