"Fuzzy application in service quality analysis: An empirical study."

Hung-Tso Lin (2010)

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DOI: 10.1016/J.ESWA.2009.05.030

access: closed

type: Journal Article

metadata version: 2017-05-26

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Hung-Tso Lin:
Fuzzy application in service quality analysis: An empirical study. Expert Syst. Appl. 37(1): 517-526 (2010)

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