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"Understanding the textual content of online customer reviews in B2C ..."

Dong-Hong Zhu, Zhen Qi Ye, Ya Ping Chang (2017)

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DOI: 10.1016/J.CHB.2017.07.045

access: closed

type: Journal Article

metadata version: 2020-02-18

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  - https://dblp.org/rec/journals/chb/ZhuYC17
Dong-Hong Zhu, Zhen Qi Ye, Ya Ping Chang:
Understanding the textual content of online customer reviews in B2C websites: A cross-cultural comparison between the U.S. and China. Comput. Hum. Behav. 76: 483-493 (2017)

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