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"Utilization of knowledge management for service business processes ..."

Bernd Stieger, Markus Aleksy (2009)

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DOI: 10.1109/IMCSIT.2009.5352730

access: closed

type: Conference or Workshop Paper

metadata version: 2020-10-25

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Bernd Stieger, Markus Aleksy:
Utilization of knowledge management for service business processes improvement. IMCSIT 2009: 171-175

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