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"Neue wege des kundensupports im IT-servicedesk des IT centers der RWTH ..."

Ingo Hengstebeck, Sarah Grzemski (2016)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2023-07-04

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  - electronic edition @ gi.de (open access)
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  dblp key:
  - conf/gi/HengstebeckG16
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  persistent URL:
  - https://dblp.org/rec/conf/gi/HengstebeckG16
Ingo Hengstebeck, Sarah Grzemski:
Neue wege des kundensupports im IT-servicedesk des IT centers der RWTH Aachen university. GI-Jahrestagung 2016: 933-945

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