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"Group CRM: a new telecom CRM framework from social network perspective."

Bin Wu et al. (2009)

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DOI: 10.1145/1651274.1651277

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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Bin Wu, Qi Ye, Shengqi Yang, Bai Wang:
Group CRM: a new telecom CRM framework from social network perspective. CIKM-CNIKM 2009: 3-10

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