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"Next Best Step and Expert Recommendation for Collaborative Processes in IT ..."

Hamid R. Motahari Nezhad, Claudio Bartolini (2011)

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DOI: 10.1007/978-3-642-23059-2_7

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-21

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  dblp key:
  - conf/bpm/NezhadB11
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Hamid R. Motahari Nezhad, Claudio Bartolini:
Next Best Step and Expert Recommendation for Collaborative Processes in IT Service Management. BPM 2011: 50-61

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