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"Agent Based Model for Call Centers Using Knowledge Management."

Farzad Peyravi, Amin Keshavarzi (2009)

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DOI: 10.1109/AMS.2009.147

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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  dblp key:
  - conf/asiams/PeyraviK09
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  persistent URL:
  - https://dblp.org/rec/conf/asiams/PeyraviK09
Farzad Peyravi, Amin Keshavarzi:
Agent Based Model for Call Centers Using Knowledge Management. Asia International Conference on Modelling and Simulation 2009: 51-56

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