"A Manager-Friendly Platform for Simulation Modeling and Analysis of Call ..."

Robert Saltzman, Vijay Mehrotra (2004)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2021-06-10

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Robert Saltzman, Vijay Mehrotra:
A Manager-Friendly Platform for Simulation Modeling and Analysis of Call Center Queueing Systems. WSC 2004: 466-473

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