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"Service Success Factor Map - Identifikation, Einordnung und ..."
Sven Schwarz, Christian Mühlroth (2013)
- Sven Schwarz, Christian Mühlroth:
Service Success Factor Map - Identifikation, Einordnung und Interdependenzanalyse von Erfolgsfaktoren für Service Innovationen. Wirtschaftsinformatik 2013: 31
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