"Benchmarkingstudie "Kommunale Online-Dienstleistungen": Der Mystery-User ..."

Frank Hogrebe, Nadine Blinn, Markus Nüttgens (2009)

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type: Conference or Workshop Paper

metadata version: 2012-02-27

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Frank Hogrebe, Nadine Blinn, Markus Nüttgens:
Benchmarkingstudie "Kommunale Online-Dienstleistungen": Der Mystery-User Ansatz zur Identifikation der Reifegrade von Internet-Portalen am Beispiel deutscher Kommunen. Wirtschaftsinformatik (2) 2009: 605-614

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