"CRM Actions and Processes - Goal-oriented Design based on Relationship Values."

Bernd Heinrich, Gregor Zellner, Susanne Leist (2009)

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type: Conference or Workshop Paper

metadata version: 2012-02-27

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Bernd Heinrich, Gregor Zellner, Susanne Leist:
CRM Actions and Processes - Goal-oriented Design based on Relationship Values. Wirtschaftsinformatik (2) 2009: 177-182

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