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"Social CRM to Reduce Perceived Risks in Online Purchase Behavior."
Dayse Liz Das Graças Conceição et al. (2022)
- Dayse Liz Das Graças Conceição, Julio A. N. Viana, Cristiana Fernandes De Muylder, Olaf Reinhold, Rainer Alt:
Social CRM to Reduce Perceived Risks in Online Purchase Behavior. WI/IAT 2022: 519-526
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