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"Factors Impacting Adoption of Social Media Channels for Customer Service ..."

Vyankatesh Adke, Priti Bakshi, Muniza Askari (2022)

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DOI: 10.1109/SMAP56125.2022.9942218

access: closed

type: Conference or Workshop Paper

metadata version: 2022-11-17

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  dblp key:
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Vyankatesh Adke, Priti Bakshi, Muniza Askari:
Factors Impacting Adoption of Social Media Channels for Customer Service Management: A Review. SMAP 2022: 1-5

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