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"TechKnowledge: efficiently and cost-effectively supporting users."

Amy Reeter, Todd Krupa (2002)

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DOI: 10.1145/588646.588670

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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  dblp key:
  - conf/siguccs/ReeterK02
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  - https://dblp.org/rec/conf/siguccs/ReeterK02
Amy Reeter, Todd Krupa:
TechKnowledge: efficiently and cost-effectively supporting users. SIGUCCS 2002: 108-113

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