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"Implantando a Gestão de Serviços de TI: uma abordagem ..."

Jeime Nunes de Andrade, Hermano Perrelli de Moura (2008)

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DOI: 10.5753/SBSI.2008.5930

access: open

type: Conference or Workshop Paper

metadata version: 2022-02-15

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  dblp key:
  - conf/sbsi/AndradeM08
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  - https://dblp.org/rec/conf/sbsi/AndradeM08
Jeime Nunes de Andrade, Hermano Perrelli de Moura:
Implantando a Gestão de Serviços de TI: uma abordagem horizontal baseada no catalogo de serviços de TI. SBSI 2008: 246-257

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