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"Applying Continual Service Improvement Practices to Study Quality of ..."

Sanna Heikkinen, Marko Jäntti, Kaija Saranto (2020)

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DOI: 10.1007/978-3-030-58793-2_13

access: closed

type: Conference or Workshop Paper

metadata version: 2022-10-02

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Sanna Heikkinen, Marko Jäntti, Kaija Saranto:
Applying Continual Service Improvement Practices to Study Quality of Healthcare Information System Services: A Case Study. QUATIC 2020: 155-168

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