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"Influential Factors on Incident Management: Lessons Learned from a Large ..."

João Caldeira, Fernando Brito e Abreu (2008)

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DOI: 10.1007/978-3-540-69566-0_27

access: closed

type: Conference or Workshop Paper

metadata version: 2017-06-05

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João Caldeira, Fernando Brito e Abreu:
Influential Factors on Incident Management: Lessons Learned from a Large Sample of Products in Operation. PROFES 2008: 330-344

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