"Empowering Technical Customer Service by Cyber-Physical Industrial ..."

Matthias Herterich, Falk Uebernickel, Walter Brenner (2015)

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type: Conference or Workshop Paper

metadata version: 2015-12-12

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Matthias Herterich, Falk Uebernickel, Walter Brenner:
Empowering Technical Customer Service by Cyber-Physical Industrial Equipment: Exploring Rationales, Opportunities, and Impediments. PACIS 2015: 42

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