"Leveraging Customer Knowledge and IT Resources to Enhance Service ..."

Sujeong Choi, Jaejon Kim, Min Qu (2014)

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type: Conference or Workshop Paper

metadata version: 2014-11-25

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Sujeong Choi, Jaejon Kim, Min Qu:
Leveraging Customer Knowledge and IT Resources to Enhance Service Expertise and Service Quality. PACIS 2014: 167

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