"Case Study - Automating Direct Banking Customer Service Processes with ..."

Andreas Eberhardt, Oliver Gausmann, Antonia Albani (2006)

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DOI: 10.1007/11915034_101

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-25

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Andreas Eberhardt, Oliver Gausmann, Antonia Albani:
Case Study - Automating Direct Banking Customer Service Processes with Service Oriented Architecture. OTM Workshops (1) 2006: 763-779

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