"Testing performance of IT service associates under variable load."

Genady Grabarnik, Yefim Haim Michlin, Larisa Shwartz (2014)

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DOI: 10.1109/NOMS.2014.6838376

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-19

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Genady Grabarnik, Yefim Haim Michlin, Larisa Shwartz:
Testing performance of IT service associates under variable load. NOMS 2014: 1-6

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