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"Elements of system design optimization in service quality management."

Nikos Anerousis, Yixin Diao, Aliza Heching (2010)

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DOI: 10.1109/NOMS.2010.5488434

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-19

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  - conf/noms/AnerousisDH10
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  - https://dblp.org/rec/conf/noms/AnerousisDH10
Nikos Anerousis, Yixin Diao, Aliza Heching:
Elements of system design optimization in service quality management. NOMS 2010: 48-55

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