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"The Business Process Design for Service Level Management."

Sérgio Roberto Pereira (2003)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2020-03-12

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  - electronic edition @ lanoms.org (open access)
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  dblp key:
  - conf/lanoms/Pereira03
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  persistent URL:
  - https://dblp.org/rec/conf/lanoms/Pereira03
Sérgio Roberto Pereira:
The Business Process Design for Service Level Management. LANOMS 2003: 211-219

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