"Measuring KM Success and KM Service Quality with KnowMetrix - First ..."

Franz Lehner (2009)

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DOI: 10.1007/978-3-642-10488-6_33

access: closed

type: Conference or Workshop Paper

metadata version: 2020-05-18

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Franz Lehner:
Measuring KM Success and KM Service Quality with KnowMetrix - First Experiences from a Case Study in a Software Company. KSEM 2009: 335-346

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