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"Exploring service blueprints in a university setting : Investigating ..."

Torben E. Svane, Minling Zhu (2018)

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DOI: 10.1109/ITHET.2018.8424800

access: closed

type: Conference or Workshop Paper

metadata version: 2018-08-08

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Torben E. Svane, Minling Zhu:
Exploring service blueprints in a university setting : Investigating students' perceptions of visual artefacts and processes in two institutions. ITHET 2018: 1-6

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