"On Predicting a Call Center's Workload: A Discretization-Based Approach."

Luís Moreira-Matias et al. (2014)

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DOI: 10.1007/978-3-319-08326-1_59

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-28

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  - conf/ismis/Moreira-MatiasNFMG14
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Luís Moreira-Matias, Rafael Nunes, Michel Ferreira, João Mendes-Moreira, João Gama:
On Predicting a Call Center's Workload: A Discretization-Based Approach. ISMIS 2014: 548-553

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