"Customer Value Research and ServQual Surveys as Methods for Information ..."

Aylin Ilhan, Rena Möhlmann, Wolfgang G. Stock (2015)

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DOI: 10.5281/ZENODO.17972

access: open

type: Conference or Workshop Paper

metadata version: 2021-03-25

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  - conf/isiwi/IlhanMS15
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Aylin Ilhan, Rena Möhlmann, Wolfgang G. Stock:
Customer Value Research and ServQual Surveys as Methods for Information Need Analysis - The Ubiquitous City Songdo as a Case Study. ISI 2015: 457-468

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